Franchise Partner Masterclass

Menu council, Nationally acclaimed, supermom.

Real estate, profitability, and multi-franchise expert.

Tech Council, CTO, Big Data.

As an owner of two franchises with very different volumes, I understand how a few key concepts, well executed, will make the difference between success and failure. Dovy and Natalie contributed immensely to my success and helped me turn a chaotic store, short on dough and high on labor, into a smooth running franchise with cookies always available. If you need to know how to run a profitable store or improve its performance, take their advice and make your life easier.

It is not an uncommon situation where our store has a problem or question and lots of times this information is time sensitive. Crumbl stores do not currently have a process to get real time answers to time sensitive information. Crumbl Anderson has had multiple interactions with Dovy Paukstys to help with IT issues which are critical for both customer service and for financial issue resolutions. Without Dovy I can tell you we would have lost a significant amount of money and frustrated both our customers and our staff. When it comes to questions about baking processes, ingredients or even "what would you do" questions Nat Paukstys has been so helpful. She can quickly identify solutions to most baking issues with just some information and a few high resolution pictures. And finally Susie Lowe has been a wealth of information regarding almost anything Crumbl related. She has been helpful with off site sales questions, staffing questions and how to more effectively order products.

I think new owners definitely would benefit from all this knowledge, but also even seasoned owners sometimes need some guidance.

Dovy’s experience with the data and analytics is very important to being able to adjust key metrics in my business. He demonstrated exceptional expertise in data handling and interpretation, which allowed me to see our operations from a new perspective. By implementing the recommended data-driven strategies, we not only boosted our revenue but also identified and eliminated several cost-inefficient processes.

Overall, engaging Dovy was very helpful in refining our business to greater efficiency and profitability. I highly recommend engaging Dovy to help refine your business decision and your operations.

Susie's guidance has significantly impacted our store operations. We faced challenges with managing costs related to goods and labor, which Susie swiftly helped us address. Her expertise allowed us to identify opportunities to reduce spending without compromising cleanliness, product quality, or customer satisfaction.

Through ongoing refinement of our systems over just a few months, Susie instilled in me the confidence to operate successfully with a focus on maximum profitability. Her mentorship has been instrumental in the success of our stores.